Comprehensive Platform, Tools, Technologies & Services
PREMEDEX Dynamics PRM is the most comprehensive relationship management solution available. Built on the dependable Microsoft CRM chassis, Dynamics PRM manages thousands of care management programs and over 3 million patients nationwide.
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For more about PREMEDEX, visit www.premedex.com.
Data Integration, Patient Segmentation & Program Development
We are experts at data integration, patient segmentation and program development. Let us show you how we can get your programs up and running efficiently and effectively.
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See how we leverage our time-tested programs & implementation methodologies to speed your program adoption & success.
Enterprise Platform Designed for Healthcare Engagement
You need a user-friendly system that helps you collect and act on valuable patient feedback. Use our campaign module, program templates, and workflows to mange your programs and teams effectively.
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You'll get access to hundreds of program templates and integrated tools & technologies to help you manage multiple patient programs. Manage your live calls, IVR, SMS, AI, multi-step, in-home visits and more in one convenient platform.
Turnkey Programs that Span the Care Continuum
Our programs span the entire patient care continuum and help you leverage reimbursable programs that increase revenue while also building loyalty and improving outcomes.
Your team can leverage our turn-key program templates or customize them according to your specific needs.
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Since the platform is modular, use only what you need, but have the confidence that more programs and technologies can be added as your needs evolve.
Mobile Patient SMS, Education & Video Engagement Tools
Our integrated patient engagement tools help to create a better patient experience while your team gains efficiencies.
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Send a link to the patient's mobile device to start a session. Patients can upload photos & videos and view interactive educational content.
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If you need to perform a virtual "brown bag" medication reconciliation, simply instruct the patient to upload a phone of their medications. Our integrated bar code reader will extract data into the database.
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Visit www.SnapVideoCare.com.
Care Team Portal Access with Remote Patient Monitoring
Do you want to track patients' vitals with Bluetooth-connected monitoring devices. We provide the turn-key solution, including the communications hub and peripherals and a cloud-based software management portal that can be accessed by different members of the care team.
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The system is integrated with the PREMEDEX Dynamics PRM platform, so alerts create encounters that can be managed by your care team or outsourced to the PREMEDEX team, that serves as your extenders.
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Visit portal.premedex.com.
Marketing & Social Media Reputation Management
The PREMEDEX Dynamics PRM platform includes a CareComments module that helps you turn positive patient feedback into social media postings that help your ratings.
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From the CareComments application, send a series of instructional links to the patient, which connects them with Google Reviews, Facebook Reviews, Yelp Reviews or HeathGrades.
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The care coordinator can even assist with composing the message and send it to the patient for review and approval.
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Visit CareComments.com.
Clinical & Non-Clinical Extenders to Your Team
PREMEDEX has a team of experienced patient engagement coordinators that service as extenders to our clients teams.
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Chose from our clinical and non-clinical staff to get your program up and running quickly, ensuring that a team is dedicated to your programs.
Analytics & Insights
Gaining access to valuable patient insights in real-time is essential to program success.
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The PREMEDEX Dynamics PRM platform provides real-time escalations and alerts and access to easy-to-use dashboards and reports.
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These dashboards and reports can be automatically delivered to program stakeholders according to their specific filtering preferences.
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Our solutions include advanced patient analytics including predictive modeling, scoring & machine learning, providing your team with the best possible insights and actionable data.
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Visit analytics.premedex.com.
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